Software and IT Solutions

OSL Risk Management LTD offers a detailed description of its software. Therefore, it is assumed that the buyer has reviewed his/her product of choice, has requested a demonstration of the product, or used a trial version if available, and is satisfied with its quality before effecting actual purchase of said product. With knowledge of the above, no refund/return request should be solicited by the buyer/user on such basis. All software is non-refundable. We will, of course, nonetheless review return/refund requests on defective software. OSL Risk Management LTD guarantees the quality all its software products listed on this Web site. Therefore, if your product is defective in any way, it can be replaced with another version of the same software, at no extra charge to the user.

Please send all return/refund requests to support@oslriskmanagement.com, as well as your reason for such request. A reply will be sent to you after it has been determined whether a replacement is necessary. If it is determined that your product is defective, you must relinquish ownership of your license to qualify for a new version or updated version.

Courses

The refund policy for course prices is shown below. However, should this occur, we are more than happy to discuss individual options with you.

  • 100% fee returned for cancellations made over 28-calendar days prior to start of the course.
  • 50% fee returned for cancellations made 14-calendar days prior to the start of the course.
  • No fee returned for cancellations made less than 14-calendar days prior to the start of the course.